Shipping Policy
Shipping cost
Shipping is free on every order, worldwide.
Processing time
Orders are dispatched within 1 to 2 business days of purchase. You will get an email with a tracking link as soon as your order ships.
Delivery time
Delivery currently takes 14 to 21 business days after dispatch. Business days are Monday to Friday and don't include public holidays.
Total time from order to delivery is processing time plus delivery time.
Tracking
Use the tracking link in your shipping email to follow your parcel. Tracking can take 24 to 48 hours to show its first update, and may pause for a few days while a parcel is in transit between countries. See Track Your Order for more help.
Multiple parcels
Items in the same order may ship separately and arrive on different days. You are never charged extra for this.
Customs, duties and taxes
Depending on your country, your order may be subject to import duties or taxes charged by your local customs office. These charges, if any, are the customer's responsibility.
Address details
Please check your shipping address at checkout. If you spot a mistake, email us right away at fridaynsiadu@outlook.com. We can update an address only before the order is dispatched, and we can't be responsible for parcels delivered to an address that was entered incorrectly.
Delays and lost parcels
Customs checks, weather and carrier backlogs can occasionally add time. If your tracking hasn't updated for 10 business days, or your order hasn't arrived 30 business days after dispatch, contact us and we will reship it or refund you.